Firepoint Technologies
Firepoint Technologies

SATISFACTION

* Fields marked are mandatory

User Information
*Full Name
*Company Name:
*Contact Name:
*Address:
*City:
*Province: Ontario Region Only
*Postal Code:  
*Telephone Number:
*Fax Number:
*E-Mail Address:
User Information
Project No:
Invoice No:
Survey Questions
*Are you a first time customer with Firepoint? Yes     No
*How did you learn about Firepoint? Newsletters     Magazine     Website     TradeShow    
Fire Service     Colleagues     Other
*Why did you decide to contract Firepoint to complete your service and/or project? Price     Reputation     Recomendation     Quality     Expertise
*What product and/or services did Firepoint provide your organization? Floor Plan Drawings     Fire Drill Training     Fire Extinguisher Seminars    
Annual Inspection     Monthly Audits     Floor Warden Training     Fire Safety Plan
*Based on your budget expenditure, how did Firepoint's price compare to other competitors proposals? Higher     Same     Lower
*What did you like most about the service Firepoint provided to you? Professionalism     Quality     Knowledge    
Overall Performance     Communications
*Did Firepoint?s personnel have the ability to understand your project needs? Yes     No     Undecided
*Was your product and/or service delivered as promised by Firepoint? Yes     No     Undecided
*Are you completely satisfied with your product and/or service provided? Yes     No     Undecided
*Would you contract us again for future projects based on our performance? Yes     No     Undecided
*Would you refer Firepoint to others requiring our product and/or services? Yes     No     Undecided
*Would you like our management to contact you regarding this survey? Yes     No
*May we publish your survey responses, comments and/or suggestions? Yes     No
Additional Comments
We appreciate you taking the time to complete this survey, if you have any further comments and suggestions please mark them below. Your input is of value to us and will be reviewed by our management personnel to improve our services.
Additional Comments:

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Contact Firepoint Inc.
27-180 Wilkinson Rd., Brampton, ON L6T4W8
Tel: (905) 874-9400 Fax: (905) 874-9479